Self-assessment tends to flow in one particular dimension: overestimate. I was reminded of this observation when I had an encounter with a big red padlock attached to a gate in the countryside recently…
If you want to build real connections, you have to put down your smartphone, focus on who you’re with, tune in your ears, and prepare to speak. Now, what will you say? Read my tips on how to make quality conversation - you will soon reap the rewards.
This might seem counter-intuitive but our natural strengths can prevent us breaking through to meet bigger challenges at work. Here we discuss why you should build on your strengths, not just rely on them; what strength do you take for granted and are you hooked on the pay-off that your strength has always given you?
Many of us find it hard to be honest with our colleagues even when it’s in everyone’s best interests, so here are some tips for minimising the difficulties of saying what needs to be said.
How could you do everything at work with a bit more love and make a difference every day to yourself and others? Got to face tough tasks, frank conversations, 'difficult' people? In this new blog theme I will explore the mindset, skills and behaviours you need to help handle all interactions with ease, kindness, equality and satisfaction.
Great communicators have three key skills available that help them to build relationships, to influence and to manage. One skill is asking Questions, another is giving Answers. The third skill is small, easily forgotten but very important. Let's look at the art of (...)